High Mountain Taxi Reviews

24/7 Service Availability: Operates 24 hours a day, 365 days a year, providing reliable taxi service in Aspen, Vail, Beaver Creek, and Eagle County Colorado areas.

Knowledgeable Drivers: Drivers are familiar with mountain towns and provide excellent service using 6-passenger mini vans suitable for groups with luggage and ski gear.

Convenient Airport Location: Located directly across from baggage claim carousel #2 at Eagle County Airport for easy access upon arrival.

Private Taxi Option: Offers private rides without stops to pick up or drop off other passengers, enhancing comfort and convenience.

Convenience & Comfort: Direct non-stop rides reduce travel time by avoiding multiple passenger pickups or drop-offs; door-to-door service enhances comfort especially when carrying ski equipment or luggage.

Reliability & Efficiency: Decades of experience ensure dependable transportation that meets schedules promptly—ideal for airport transfers or important meetings/events in the Roaring Fork Valley area including Aspen and Vail resorts.

Cost-effective Options: Typically free rides available under Medicaid coverage through HighMountain Taxi program; otherwise affordable rates for local taxi services are offered (insurance verification recommended).

Wide Coverage Area: Serves extensive areas between Aspen, Denver, Grand Junction as well as surrounding mountain resort towns providing flexible pick-up/drop-off locations tailored to customer needs.

Unreliable Booking Experience: Multiple customer reports indicate reservations were mishandled or canceled without notice; taxis sometimes did not arrive on time or at all despite confirmed bookings.

Poor Customer Service: Complaints about lack of remorse or assistance when issues arise; customers have expressed frustration over communication problems and inability to resolve booking errors effectively.

Safety Concerns Reported: Some drivers have been reported driving recklessly above speed limits and creating uncomfortable experiences for passengers.

Limited Competition in Area: Some users feel stuck due to the company’s monopoly in the region with few alternative options like Uber available locally.